Support The Moscow Times!

Russian Post Office Worker Attacks Customer With Straw Broom, Video Shows

anya_gvozdeva555 / Instagram

A post office clerk in Russia’s southern Krasnodar region attacked a woman with a traditional Russian straw whisk broom for trying to send a package, a video posted to Instagram shows.

The bristled attack took place when Instagram user Anya Gvozdeva visited the post office to send a package which the post office then refused to process, she wrote in the Instagram caption. When Gzodeva asked the head of the department, Ekaterina Zubova, for a written confirmation of the refusal, the request clearly hit a nerve — as Zubova is shown promptly launching into a prickly attack.

Her weapon of choice: The vednik, a traditional Russian broom made from woven straw that is normally used to sweep snow and cigarette butts off the streets. As the confrontation continues, Zubova also threatens to call the police and swears at Gzodeva, the video shows.

The regional Interior Ministry’s press service later added that the customer had previously been linked to another incident at the post office, with Gzodeva allegedly verbally abusing a clerk.

“Witnesses confirmed that the conflict was provoked by the client who had used foul language and insulted staff at the Russian Post branch,” the Krasnodar Interior Ministry was quoted by the kuban24.tv news website as saying.

Read more

Independent journalism isn’t dead. You can help keep it alive.

As the only remaining independent, English-language news source reporting from Russia, The Moscow Times plays a critical role in connecting Russia to the world.

Editorial decisions are made entirely by journalists in our newsroom, who adhere to the highest ethical standards. We fearlessly cover issues that are often considered off-limits or taboo in Russia, from domestic violence and LGBT issues to the climate crisis and a secretive nuclear blast that exposed unknowing doctors to radiation.

As we approach the holiday season, please consider making a one-time donation — or better still a recurring donation — to The Moscow Times to help us continue producing vital, high-quality journalism about the world’s largest country.