Advantages of JCI for patients
When choosing a hotel, we used to be geared to the number of stars but it is much more difficult to choose a clinic. If you want to find out which clinical units provide medical care of the highest “five-star” quality, choose the institutions certified by JCI. What will you come in for as a patient? First, an internationally recognized, impeccable quality of medical care that meets the strictest world standards. When developing JCI standards, experts have extended the experience of pacesetting world clinics: the best practices are used; errors and remedies are analyzed. Thus, implementing standards, the certified clinics indemnify themselves and the patients against the possibility of medical errors, and eventually, the patient is warranted to receive a much higher confidence level.
Moreover, JCI standards encourage clinics to “face” patients and their relatives, inform them about the treatment procedures, explain drug administration, to be aimed at the partnership relations and involvement of the patient as an equal partner.
Joint Commission International (JCI)
Joint Commission International (JCI) is the most reliable medical care quality standards in the world, which are indicative of the management beyond reproach and the highest level of the services rendered.
Few medical and preventive institutions meet these requirements not only in domestic public health care but also in other countries. For example, in the US no more than 10% of clinics work within the framework of JCI standards, and they are even less in Germany. There are a little over 1000 medical organizations certified by JCI worldwide. “Medicina” clinic (Moscow) is the first clinic in Russia certified by JCI. The world’s largest insurance companies choose “Medicina” clinic for their patients.
Experience of JCI standards application in Moscow “Medicina” clinic
“Medicina” is a clinic of international level, which has an absolute guarantee of confidence and the highest reputation in the medical world. This is a multi-field medical center including an outpatient department, a hospital, twenty-four-hour ambulance services and an ultramodern oncology center Sofia. There are more than 300 doctors of 67 medical specialties here, including therapists, pediatricians, traumatic surgeons, otorhinolaryngologists, surgeons, urologists, dentists, neurologists, ophthalmologists, gynecologists, allergists and others. The clinic has one of the best diagnostic facilities in Moscow and its own clinical and diagnostic laboratory.
The clinic is certified according to the international standard ISO 9001:2008; it is a prizewinner of the European quality competition EFQM Awards and a laureate of the Russian Federation Government Quality Prize.
“Medicina” clinic marshals the system of medical care quality management based on JCI standards. The system considers qualified and accurate medical diagnoses, professional medical staff, the best technological equipment and – at the level of each visitor – the needs of a patient. Even small details are measured here: additional supports are installed in the elevator for patients with disabilities; there are Braille signs for the visually impaired, special apparatuses for disinfecting hands, and many other things.
The JCI international standards bind the medical organization to develop performance measures of its activities and compare them with the “reference” best hospitals around the world.
The standards signify mandatory features in the treatment of a patient and thereat are not an obstacle to clinical thinking and independent decisions.
Thus, the clinics that work according to international standards ensure the quality of medical care provided at all stages. “Medicina” clinic is an indisputable proof!