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Today's paper. Last Updated: 05/25/2012

Lyashenko, Ksenia

This resume last updated at February 13, 2012
Date of Birth:09/29/1980
Highest Level of Education:Masters Degree
Citizenship:Russia
Years of Work Experience:11
Gender:Female
Marital Status:Single
Languages Spoken:English, German
Address:Reutov, Russia
kshusya@gmail.com
Telephone Contacts:Home: 7-495-528-4628
Mobile: 7-903-108-0259
Work: 7-495-961-3820
Desired Industry of Employment:Hotel / Restaurant / Travel, Media / Art / Design, Sales / Business Development
Employment history:

Sales representative, Cargo agent
Swiss International Air Lines AG
Operational workload: - reservations, airway bills issue, - Indoor sales – phone calls ("cold" and "hot") - Developing statistics on the client data base, - Dealing with accounting: invoicing and cash reporting, monitoring payment flow. Customer service: - Outdoor sales, marketing and PR, - Presentations to corporate customers - Documents translation (English-Russian), compilation of clients archive, - Full cycle of Agreement conclusion. Business trips: - Zurich, Switzerland – trainings on different topics: reservation systems (Carido, Swiss Worx Champion course), Dangerous goods and Live animals training, Advanced Sales Seminar, Negotiations training, Presentation skills, - Romania, Poland, Austria – reservations and tracing, customer service. Side projects: - "Swiss Insight" magazine – article on ID travel tip "GOA – tropical hideaway" (text and photographs). - "Aviation and sport" magazine – article about SWISS, article about sky diving

October 2002- sales representative, education abroad
October 2002- July 2004– company "ZNANIYE-CENTRE Study Group"
Customer service: - Introducing educational programs - "tailor made" programs - Supervision of students during the whole duration of study program. - Knowledge of educational (language) programs in Great Britain, Ireland, Malta, Germany. - Knowledge of British educational system. - Translation of documentation, archive compilation. - Negotiating with foreign partners, interpreting. - Air tickets booking. - Helping with visa process and documentation in British, Irish, German Embassies Educational exhibitions: - New Manege (February 2003), - hotel "Golden Ring" (February 2003); - workshop MEI Irish language schools (January 2003), - presentation of "ZNANIYE-CENTRE" in British Embassy (February 2003); - educational exhibition in Krasnodar (March 2003), - Gostiny Dvor (November 2003). Participation in presentations, organized by British Council (March 2003, February 2004) . Business trips: - Krasnodar (March 2003) – presentations during exhibition. - Great Britain (May 2003) – Counselors Week in British College Bellerbys, studying academic programmes of the college, acquaintance with business partners.

Computer Skills:Advanced User: Windows XP/Vista, MS Office 2003 and 2007 (Power Point, Excel, Word, Access), MS Outlook, Adobe Photoshop 7.0
Other Skills:Active attitude to life, communicative, sociable, responsible, active, efficient and reliable, attentive, team player, always willing to improve my professional skills and develop my personal abilities Hobbies: Skydiving, photography, linguistics, traveling, riding, ceramics
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Spring Issue 2012

A rising freelance trend results in more professionals working from home, vacancies in IT, sales and marketing fuel Russia's job market growth amid instability in Europe, and a deficit in skilled personnel frustrates hiring by pharmaceutical companies.


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