Staff Manager
Nassau, nonprofit organization helping individuals with mental disabilitie
• Supervised and coordinated working activities of 12 staff members: direct support professionals, medical case worker and a personal assistant • Recruited new employees: defined job requirements, performed resume scanning and conducted interviews • Guided, directed, motivated subordinates, negotiated and resolved conflicts • Set up employees KPIs, conducted performance assessment quarterly and administered disciplinary procedures if necessary • Defined training needs, coached, mentored to ensure employees development • Planned staffing schedule on a weekly basis • Analyzed employment data and reduced overtime by 30% • Managed annual budget of over 800,000 USD and decreased expenditures by 20% by negotiating lower purchasing prices and minimizing waste • Managed relationships with sponsors and assisted in raising donations

Assistant Manager
Nassau, nonprofit organization helping individuals with mental disabilitie
• Assisted Staff Manager with supervising staff and managing their performance • Trained new hires in their first month at the job • Oversaw execution of planned staffing schedule and resolved ongoing issues • Organized company documentation in compliance with NY State official requirements • Promoted to Staff Manager one year ahead of generally accepted promotion schedule