... the Radisson Royal Hotel, Moscow (formerly the Hotel Ukraina) underwent a $300 million transformation from Soviet behemoth to internationally branded luxury hotel. Now the hotel is rebuilding its training system to bring customer service up to world-class levels, with a "Russian twist." In 2007-10, the Radisson Royal Hotel, Moscow (formerly the Hotel Ukraina) underwent a $300 million transformation from Soviet behemoth to internationally branded luxury...

A startup company is offering a quick and clean taxi service in Moscow, where pickup is often slow and quality inconsistent. A startup company is offering a quick and clean taxi service in Moscow, where pickup is often slow and quality inconsistent. InTaxi is a website and application that people...

... statement. By 7 a.m. Sunday, they had removed all the company’s weapons and bullets, the statement said. If Oskord loses its permits, it would be de facto shutdown, Gudkov said. “Today they have seized the means of production from our company: service weapons,” he said on Twitter. “Over the course of 20 years, I have worked to build a company that looks like it could be destroyed in 20 days,” he said. “This is the investment climate in Russia!” Oskord’s clients...

Local and international companies have been using business process outsourcing services in Russia since the early 1990s. The first survey of the market was conducted only three years ago by the Russian rating agency Expert RA. The survey showed that the accountancy outsourcing sector was quite small. Few companies offer such services...

Senior officials of the security services — the Federal Security Service, the Foreign Intelligence Service and the Federal Guard Service — have declared their incomes for 2011, and, in contrast to other government officials, most don't own vehicles and are...

President Vladimir Putin has made the Federal Financial Monitoring Service answerable to him in a new decree on the structure of federal bodies of executive power. President Vladimir Putin has made the Federal Financial Monitoring Service answerable to him in a new decree on the structure of...

Rostelecom posted a 7 percent increase in revenue and a 47 percent increase in net income for 2011, ramping up television and Internet services as part of strategies that are continuing this year. Rostelecom posted a 7 percent increase in revenue and a 47 percent increase in net income for 2011, ramping up television and Internet services as part of strategies that are continuing this...

The Federal Anti-Monopoly Service has opened a case against the Federal Customs Service "in the defense of competitiveness," concerning allegations that the customs service was not charging import duties on Apple iPads, while it was collecting the tariff from other manufacturers...

... pieces on the telecommunications market. The future of this industry depends on how quickly the company is swooped up and taken under the wing of one of the big three operators. The structures of Alisher Usmanov, and above all, the company Garsdale Services Investment Limited, are part of the same structure with MegaFon. Not too long ago, it was announced that the two companies had already initiated the process for the acquisition of Scartel. However, regulators have not yet approved such a transfer...

... Square hotel in New York could marvel through a large glass window at Yobot, the world's first robotic hotel luggage handler that stores your luggage for you, without the awkward "Should I be tipping the bellboy?" moment. While the value of the service (beyond a marketing coup) leaves some skeptical, it has the merits of highlighting a growing trend in the hotel industry: increased automation of services once reserved for humans — particularly in the lower segments of the hotel market...

An outsourced co-packing service guarantees successful goods promotion on the market. In past decades co-packing services dedicated to finalizing goods before their offering for sale became an integral part of the supply chain and successful business. Thomas Latil Co-Packing...

... certify all transactions subject to state registration, such as real estate transactions, unless specifically exempted in the law. The amendments are necessary to protect the parties to a transaction from fraud. The parties will have to pay for the services of mediators in the registration process under the amendments, which were drafted by a presidential working group. This amendment will not become standard procedure right away, said Deputy Justice Minister Yury Lyubimov. A new law on notaries...

On Thursday, the Federal Security Service claimed that it had found a huge arms cache in the breakaway territory of Abkhazia. It said Chechen warlord Doku Umarov brought the weapons to Abkhazia with the help of Georgian special services to attack...

... Grid Company and Russian Railways, is mandated to supply electricity for the project. The government has allocated 2 billion rubles ($67 million) to help alleviate the costs of providing access and electricity. This is the same process by which mobile service was set up for the Amur (Chita to Khabarovsk) road last year. Putin said in August 2010 that coverage should be provided for the Amur road. In February 2011, the Big Three operators — VimpelCom, Mobile TeleSystems and MegaFon — agreed...

... Asian nation of Turkmenistan almost 1 1/2 years after its operations in the country were suspended. Vladimir Yevtushenkov, billionaire chairman of the holding company that owns MTS, said in a statement broadcast on Turkmen state television Thursday that services would be resumed within three to six months. A deal agreed Wednesday between Yevtushenkov and Turkmenistan’s authoritarian President Gurbanguly Berdymukhammedov ends an acrimonious dispute that had tarnished the former Soviet nation’s...

... case law with regard to recovering litigation costs in full are those who will not accept bribery as a tool of judicial practice and will never become intermediaries in corruption between a party in a case and a judge. The fact that the costs of the services of such lawyers may be recovered makes their services more attractive, and will therefore help them develop their practices and help the legal business to develop as a whole. The SAC's resolution on March 15 in the Aelita Software case takes...

The head of the Moscow metro escalator service has been fired in the wake of an accident that injured ten last month and repeated reconstruction delays. The head of the Moscow metro escalator service has been fired in the wake of an accident that injured ten last month and repeated reconstruction...

Mobile TeleSystems is rolling out a service that will let its customers make purchases and check bank balances with a wave of their phones. Mobile TeleSystems is rolling out a payment service Wednesday that will let its cell-phone customers make purchases and check bank balances with...

... instance, a large Russian bank recently wrote off its books the IT unit within a week and outsourced it to us. Everyone benefited: CROC increased its number of employees by a few dozen people, and the customer continues to receive the usual level of service without having to deal with system depreciation, social payments (which have increased since 2011) and IT staff management in general. Another example is British American Tobacco, for which CROC has been providing technical support outsourcing...

... importance of online systems. Increased competition on the Moscow hospitality market is prompting hotels to be more aggressive and creative in retaining regular clients and attracting new guests. They are now offering more perks: complimentary shuttle service to airports, train stations or business centers; complimentary WiFi; complimentary mini bars; complimentary early check-in and late check-out; separate stations with national cuisine for breakfast; various special offers and discounts for frequent...